Fraudsters continue to target businesses through payment scams, account takeover attempts, and impersonation schemes involving wire transfers, ACH, online banking credentials, security token codes, and payment change requests.
Three Rules to Follow Right Now
-
Never Share Your Credentials With Anyone
Do not share online banking usernames, passwords, one-time passcodes, token codes, or security codes with anyone by phone, email, or text. An FSB representative will never ask you for this information.
-
Verify Every Payment Change Request Before Acting
Fraudsters impersonate vendors, executives, employees, and business partners to redirect wire, ACH, payroll, or invoice payments. Always confirm any change using a trusted phone number already on file, not contact information included in the request itself.
-
Use Dual Control Whenever Possible
Requiring a second person to review and approve outgoing payments adds a layer of verification that significantly reduces the risk of fraud, especially for wire transfers and large ACH transactions.
Contact Treasury Management Immediately
If you receive a suspicious request, notice unusual account activity, or believe your login credentials or token codes may have been compromised, contact FSB's Treasury Management team right away.
