What are eStatements?
Electronic statements offer a faster, safer, and eco-friendly alternative to traditional paper statements, ensuring you receive your account information quickly and securely.
Access your statements anytime through FSB's Online Banking or mobile1 app, FSB Now.
Ready to Make the Switch?
Follow these simple steps:
2
Account Settings
Click on 'Profile' in the upper right-hand corner.
3
Make the Switch
Select 'Edit' next to 'Electronic Statements'. Opt for eStatements and click “Save”.
That's it—you've made the switch!
New to Online Banking?
Enroll by clicking here, and follow the above steps to access eStatements.2
eStatement FAQ
Explore the eStatement FAQ section to find answers to your questions about FSB's electronic statements.
Is there a cost associated with eStatements?
eStatements are a free service for all FSB customers.
How long are eStatements accessible in online banking?
Access your eStatements for up to eighteen months through FSB's Online Banking and for an extended period of 24 months via the mobile1 app, FSB Now.
eStatement Disclosures
1Message and data rates may apply.
Do all account owners get eStatement notifications?
Only one email notification will be sent to the primary account holder, but all account owners can access the statements via online banking.
Will my eStatements look like my paper statement?
Absolutely. Your eStatement will contain all the information you're used to seeing in your paper statements, ensuring familiarity and ease of understanding.
How do I switch back to paper statements?
To discontinue eStatements, simply visit any FSB location to sign the withdrawal form, or call (319) 377-4891 to switch back to paper statements.
Are Overdraft/NSF/Flex Advance notices available electronically?
These notices are still issued in paper form and mailed to customers. However, users can opt for eAlerts to receive timely notifications about overdrafts, check returns, and more.
What if I can't access eStatements on my computer?
If you can't access your statements due to computer problems, FSB can provide copies, subject to standard duplicate statement fees.
What should I do if I can't open my eStatement?
Your PC might need a PDF reader if you receive an error message while opening an eStatement. Adobe provides a free PDF Reader.
Why do my eStatement only print partially in large print?
Experience Local, Community Banking
FSB is committed to ensuring a seamless and satisfying banking experience for every customer. For additional assistance, reach out to FSB's local customer support team.
Banking That Goes Where You Go!
Access your accounts anytime, anywhere with FSB's Mobile1 Banking app, FSB Now.
